So often in today’s hectic world we fail to extend each other the common courtesy of small talk. We’ll begin conversations with, “Did you get to this?” or “What’s the status of that?” before we even say, “Hello.” In the hunt for brevity and efficiency, the victim is the common exchange of pleasantries that was so often the norm in days past. How difficult is it to take five seconds at the beginning of a conversation and say, “Hi, how’s your day going?” before pounding into the impending interrogation?